Skip to main content

PRIVACY POLICY

How We Protect Your Information

Last updated: May 2025

Ponderosa Fire LLC ("we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us through our website at ponderosafirellc.com. This privacy policy explains what information we collect, how we use it, and the steps we take to safeguard it.

This privacy policy is provided for informational purposes and does not constitute legal advice.

Information We Collect

We collect personal information only when you voluntarily submit it through one of the forms on our website. We do not collect information passively or through automated means. The specific information we collect depends on which form you use:

Contact Form

When you submit our general contact form, we collect the following information:

  • Full name
  • Email address
  • Phone number
  • Organization or agency name
  • Subject of your inquiry
  • Message content

Service Request Form

When you submit a service request, we collect the information listed above for the contact form, plus:

  • Your role or title
  • State
  • Project location
  • Desired timeline
  • Estimated duration of services needed
  • Additional project details

Employment Application

When you submit an employment application, we collect more detailed personal and professional information, including:

  • Full name
  • Email address
  • Phone number
  • Mailing address (city, state, zip code)
  • Position applied for
  • Desired start date and availability
  • Years of wildland firefighting experience
  • Previous employers
  • NWCG qualifications (such as FFT2, FFT1, ENGB, ICT5, and others)
  • Red Card status
  • CDL (Commercial Driver's License) status
  • EMT or first aid certifications
  • Chainsaw certifications
  • Ability to pass the pack test
  • Veteran status and branch of service (if applicable)
  • Additional information you choose to provide
  • How you heard about Ponderosa Fire LLC

How We Use Your Information

We use the information you submit for the following purposes:

  • Contact form submissions: To respond to your inquiry and communicate with you about your message.
  • Service request submissions: To evaluate your project needs, provide availability and pricing information, and coordinate service delivery.
  • Employment applications: To evaluate your qualifications, experience, and fit for available positions at Ponderosa Fire LLC.
  • Confirmation emails: To send you an automated confirmation that we received your submission.

Email Communications

When you submit a form on our website, you will receive a transactional confirmation email acknowledging your submission. These emails are sent through a third-party email delivery service (Resend) and are strictly transactional in nature. We do not send marketing emails, newsletters, or promotional communications.

If you wish to receive no further communications from us, you may contact us at info@ponderosafirellc.com and we will honor your request.

Third-Party Services

We use a limited number of third-party services in connection with our website:

  • Resend:We use Resend as our email delivery service to send transactional confirmation emails and to deliver form submission notifications to our team. Resend processes your email address and name solely for the purpose of delivering these emails. You can review Resend's privacy practices on their website.

We do not use analytics services, tracking pixels, advertising networks, or any other third-party data collection tools on our website.

Cookies and Tracking

Our website does not use cookies, web beacons, analytics tools, or any other tracking technologies. We do not track your browsing behavior, and we do not build user profiles. Your visit to our website is not monitored or recorded beyond standard server logs maintained by our hosting provider.

Data Storage and Retention

Form submissions are delivered to us via email. We do not store your submitted information in a database on our servers. Once delivered, your submission data is retained in our email systems as part of our standard business records and is managed according to our internal data retention policies.

Employment application data may be retained for a reasonable period to evaluate candidates for current and future positions, in accordance with applicable employment laws and regulations.

Data Security

We take reasonable measures to protect the information you submit to us, including:

  • All data transmitted through our website is encrypted using HTTPS (TLS/SSL) encryption.
  • Form submissions are validated on the server side to prevent malicious input.
  • Our website is hosted on infrastructure that follows industry-standard security practices.
  • API endpoints that process form submissions are protected by rate limiting to prevent abuse.

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request deletion of your personal information from our records.
  • Opt out of receiving any further communications from us.
  • Ask questions about how your information is being used.

To exercise any of these rights, please contact us at info@ponderosafirellc.com. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as promptly as possible. If you believe a child has provided us with personal information, please contact us at info@ponderosafirellc.com.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: